Reach 100% of your customers. When a recipient doesn't support RCS, your message is automatically delivered as SMS. No manual effort, maximum reach.
Not all recipients can receive RCS messages. Some use older devices, have no data plan, or their mobile carrier doesn't support RCS yet. With our SMS fallback, you still reach everyone.
RCS is the future, but SMS is still indispensable today. With SMS fallback, you get the best of both worlds.
Reach every recipient, regardless of their device or mobile carrier.
The system automatically detects who supports RCS and who doesn't. You don't have to do anything.
Pay RCS prices for RCS recipients and SMS prices for SMS fallback.
The fallback decision is made in real time, without delaying delivery.
See exactly which messages were delivered via RCS and which via SMS.
The more RCS grows, the less SMS fallback you'll need. But you're already ready today.
SMS fallback is triggered automatically when the recipient cannot receive RCS messages. This can happen for various reasons:
SMS fallback is built into the SendRCS API. A simple parameter activates the automatic fallback.
{
"recipient": "+44770xxxxxxx",
"message": {
"type": "text",
"text": "Your order has been shipped!"
},
"smsFallback": {
"message": "Your order has been shipped. Details: example.com/order/123",
"sendernameId": "60f1b2c3d4e5f6a7b8c9d0e2"
}
}Find more details in our API Documentation.
With RCS + SMS fallback, you reach every recipient. Get started today.